2012-06-06 02:47:34Title:Something about honeymoon.

Hello.May I ask your hotel for honeymoon guests of any special arrangements?At the same time because I wanted to enjoy the moments of two people,I wonder if your hotel have a nanny who can care a one-year-old children for 24 hours?

Reply(2012-06-06 11:17:27): Dear, thanks for your visit, We have honeymoon package, could you tell us your telephone No., and we can introduce our package to you, By the way, we don't have baby-sitter, we have indoor and out door kids playhouse. Thanks.

2011-10-26 21:27:24Title:What can be used for free

We are going to spend several days at your hotel. Please advise which of the recreational capacities are for free and which are for additional payment (e.g., the gym, etc.)

Reply(2011-10-27 11:02:59): Dear Anna, our simming pool, private beach, gym, indoor & outdoor kids playhouse,beach vollyball, beach football are free for in-house guests, and the others like Mangrove Tree SPA, Water Sports, tennis, game room, bicycle are chargeable. Wish you a splendid time in Yalong Bay Mangrove Tree Resort.

2011-07-05 12:22:30Title:Guan Yin Statue

Hello, can i ask you if we can see Guan Yin Statue from the front? If not, how long is the journey? Also, how long is the journey to airport from your hotel? Thanks.

Reply(2011-07-11 11:09:44): Dear, Guan Yin Statue is in Nanshan Temple, which is 75KM away from the resort. the airport is 43 KM from the resort. Wish you a pleasant stay in our reosrt.

2011-06-15 21:34:38Title:reservations for AnnaPopova and Zoya Davidovich

We made a reservation through Expedia for 2 adults and 1 child (2yr old) from 2011-08-29 - 2011-09-09 Garden view room with breakfast (reservation for Anna Popova). It says breakfast for 2 adults. Can our child 2 yr.old also have a free breakfast? Also my parents book a room (Garden view from 2011-08-29-2011-09-10 through Pegast Tourist, reservation for Davidovich Zoya/Popov Yurij). Would it be possible to have rooms next to each other?

Reply(2011-06-21 14:04:08): Dear Anna, sorry for my late reply. We provide free breakfast for the kids under 1.2Meter, so the breakfast is free for your child. The Garden View Room are on the 1 & 2 floor, and the Lake View Rooms are on the 3-7 floor, so there is no rooms next to each other for these 2 typys. Wish you a pleasant journey in our resort.

2011-04-17 04:31:57Title:Reservation Confirmation

Dear resort staff: I made two reservations through CCRA (hotel .com) for our family vacation at your resort, please check and confirm: 1. Liu,Ling, 4/23-29/2011 Garden View room with two beds, breakfast included, 2. Wu/Chunmeng, 4/24-29/2011, Lake View Room with two beds, breakfast included. We will really appreciate it if you can assign us two connect /or close rooms and two beds in each rooms. Thanks. Ling

Reply(2011-04-19 10:35:39): Dear Ling, Thanks for your comments, we have arranged the twin beds for your rooms, but the Garden View rooms and Lake View rooms are in different floors, there is no close room for them, wish you a pleasant journey in our resort, Thanks.

2010-10-14 10:17:18Title:Car Rental

Dear Sir or Madam, I am going to stay at your hotel for the first week of january, 2011. Could you please tell me, if the car rental is possible there, and what the price for a day rent with a driver is? Thank you.

Reply(2010-10-18 11:17:53): Dear Kristina, Thanks for choosing our resort, you can rent the car through our concierge Dept upon your arrival, the price for 4 seats buick is RMB900/day(8hours, include a driver ) . the service is within Sanya. Wish you a splendid stay in our resort!

2010-08-13 11:35:58Title:Weather

Out of all the hotels in Yalong Bay we have chosen Mangrove Tree Resort, and i'm looking forward to August 25th when we get there. I have one concern here only-about the weather. the information on the web is so contradictory. ... Do you think there is a chance our vacation may be ruined by weather conditions (we anticipate nice beach holiday in your hotel from August 25-September 9)? Please advise. Thank you. Regards, Oksana Gromik

Reply(2010-08-17 15:54:53): Dear Oksana, Thanks for choosing our resort for your holiday, there is no accurate weather forecast for that period. The raining only last for several hours usually, so it will not effect your holiday. Wish you a splendid holiday in our hotel!

2010-08-02 17:02:46Title:Shuttlebus

Does your hotel provide a shuttlebus from the airport to the hotel and back? Thanks and best regards!

Reply(2010-08-02 19:49:37): Dear Christine Schulz, Many thanks for your comments, there is no shuttle buses from Yalong Bay to Airport. The pick-up service of our hotel is RMB400 for Buick (4 seats), and RMB450 for Buick Van (6 seats); and it takes around RMB150 by taxi from airport to hotel. We wish you a splendid stay in our hotel.

2010-08-02 10:52:47Title:Reservation (question)

Hello. My girlfriend and I have reserved room in your hotel from September, 19th till September, 29th, Garden View Room. Our surnames Vladimir Zolochevskii, Anna Kapitonova. Please check and confirm our reservation. We have reserved a room on a site gtahotels.com (voucher from MetGlobal). Thanks.

Reply(2010-08-02 19:21:47): Dear VladimirZ, Many thanks for your comments, and your reservation has succeeded. We wish you a splendid stay in our hotel.

2010-07-14 13:14:17Title:Check in/check out

Dear Sir or Madam, I am going to stay in your hotel from 22 to 27 of August. May you please tell me the earliest possible check in time and the latest possible check out time? Thanks in advance and best regards, Christine Schulz

Reply(2010-07-15 18:41:19): Dear Christine Schulz, Many Thanks for your comments, The normal check in time is 3:00PM, and the check out time is 12:00 am. We look forward to your stay with us.